On this page, you can review Beyond Travel's Privacy Policy, Terms of Service, and the procedure for requesting the deletion of your personal data.
ContentsAt Beyond Travel, we collect personal information that users voluntarily provide through our website, forms, advertisements, phone calls, WhatsApp, and other contact channels.
This information may include your name, email address, telephone number, information related to your trip or requested service, and any other information you voluntarily provide.
The information collected may be used to:
Beyond Travel may use technology providers to manage forms, campaigns, communications, automated processes, and customer service, including Meta, WhatsApp Business, and automation platforms such as n8n.
These providers may only process the information necessary to deliver their services and support Beyond Travel's operations.
Beyond Travel does not sell or trade users' personal information. Data may only be shared with service providers, operators, or partners when necessary to manage the requested service, comply with legal obligations, or support business operations.
By submitting your information, you authorize Beyond Travel to contact you by email, telephone, WhatsApp, or other channels related to your inquiry.
As the owner of your personal information, you may request to:
To exercise these rights, please email [email protected].
Beyond Travel may update this Privacy Policy whenever necessary. The current version will always be the version published on this page.
These terms govern access to the website and contact channels, as well as the services offered by Beyond Travel.
Beyond Travel offers private tours, personalized experiences, transfers, and tourism services, mainly in Medellín and Antioquia, Colombia.
The features, duration, availability, included destinations, and specific conditions of each service will be provided during the quotation or booking process.
A quotation is provided for informational purposes and does not constitute a confirmed booking. A booking is considered confirmed only when Beyond Travel expressly confirms it and the applicable payment or deposit conditions have been fulfilled.
Prices may vary depending on the number of travelers, required vehicle, duration, dates, availability, additional services, and the specific conditions of the itinerary.
Payment, modification, rescheduling, and cancellation conditions will be communicated to the user before the booking is confirmed. Some activities may also be subject to the policies of external operators or service providers.
Some services may be provided, in whole or in part, by partners, guides, drivers, tour operators, establishments, or independent service providers.
Beyond Travel will coordinate these services within the agreed scope, without affecting the individual conditions established by each provider.
Beyond Travel may use WhatsApp Business and automation tools to receive inquiries, present service options, collect trip information, send quotations, and transfer conversations to a representative.
Automated responses and information provided before confirmation are for guidance purposes and may require validation by the sales team.
Texts, photographs, designs, trademarks, logos, and other content published by Beyond Travel may not be copied, reproduced, or used for commercial purposes without prior authorization.
By using the website, contacting Beyond Travel, or purchasing a service, the user accepts these terms and any specific policies communicated during the booking process.
These terms shall be interpreted in accordance with the laws of Colombia.
Users may request the deletion of personal information they have shared with Beyond Travel through the website, forms, advertisements, email, phone calls, or WhatsApp.
Email [email protected] with the subject line “User Data Deletion Request”.
Your message must include:
Beyond Travel may request additional information to verify the identity of the data owner and prevent the unauthorized deletion of information.
Once the request has been verified, personal information stored directly by Beyond Travel will be deleted or anonymized unless it must be retained for legal, contractual, accounting, tax, or security reasons.
If the request relates to a WhatsApp conversation, the user must provide the telephone number used to contact Beyond Travel.
Once the process has been completed, Beyond Travel will send confirmation to the email address from which the request was submitted or through the channel verified during the process.
Beyond Travel
Tourism company registered in Colombia
National Tourism Registry: RNT No. 293862
Address: Carrera 65F #30 C 10, Medellín, Colombia
Telephone and WhatsApp: +57 305 202 6651
Email: [email protected]
Last updated: September 9, 2026.
